| Sampling Factors: |
Location (Not Relevant: All ERP customization work is performed the same in Shanghai or at customer sites outside of Shanghai)
Customer (Not Relevant: Configuring the ERP platform is done the same for all customers)
Size (Not Relevant: All projects are about the same size, so there are no differences in process due to project size)
Organizational Structure (Not Relevant: All projects are within the same organization)
Type of Work: All projects are ERP implementation projects |
| Sampling Factor Values: |
Implementation (Type of Work): Configure the company”s ERP platform to meet customer”s requirements
Other types of work (Type of Work): Work other than configuring the ERP platform |
| Subgroups: |
Implementation: Implementation includes all work to install and configure the company”s Yigo ERP platform for customers
46 People, 9 Basic Units
– Implementation |