| Sampling Factors: |
Location (Not Relevant: R&D Departmentand all projects are located in Shanghai.)
Customer (Not Relevant: The OU perform same types of work using same process set for different customer.)
Size (Not Relevant: Almost all development projects (refer to “Type of Work”) are moderate size. Large-size project is very few. Process tailoring may vary because of the project size. Large-size project will not be included because it is very few and the company’s policy encourages few large-size project as possible.)
Organizational Structure (Not Relevant: All project belong R&D Department focus on Software platform for mangement information system and application system for Demonstration development and maintenance.)
Type of Work: Generally, software development works organized and managed as project. Also some urgent defect-fix for existing software system. Patch will not be included because it follows a simple process of bug-fix, thus is less meaningful for the process improvement. |
| Sampling Factor Values: |
software platform (Type of Work): Project is software platform for mangement information system
application system for Demonstration (Type of Work): Project is application system for Demonstration |
| Subgroups: |
SG 1: R&D Department Software platform for mangement information system development project
23 People, 2 Basic Units
– software platform
SG 2: This group response for application system for Demonstration research and development project.
21 People, 2 Basic Units
– application system for Demonstration |