| Sampling Factors: |
Location (Not Relevant: All of the project teams are located in Shanghai, and the location has no impact on the process implementation.)
Customer: The projects are delivered to 2 types of customers which are internal and external customers. They follow different requirement development process, project start-up process, acceptance testing processes.
Size (Not Relevant: All of the projects have the similar size, they follow the similar processes. So, the project size has no impact on processes implementation.)
Organizational Structure (Not Relevant: All of the projects are from the R&D Dept.. They follow the similar processes to deliver the product. The org structure has no impact on the process implementation.)
Type of Work (Not Relevant: All of the projects follow the similar processes. So the type of work has no impact on processes implementation.) |
| Sampling Factor Values: |
Internal Customer (Customer): This subgroup develops products to the internal customers.
External Customer (Customer): This subgroup develops products to the external customers. |
| Subgroups: |
Internal Customer: This subgroup develops products to the internal customers.
25 People, 3 Basic Units
– Internal Customer
External Customer: This subgroup develops products to the external customers.
7 People, 9 Basic Units
– External Customer |