| Sampling Factors: |
Location (Not Relevant: All the applications are developed at one location, i.e. Shanghai city only.)
Customer (Not Relevant: Work is not performed differently based on the customer served by that work. Most of the customers are the financial organizations, e.g. the bank.)
Size (Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size.)
Organizational Structure (Not Relevant: All software development work is performed in the R&D department, using the full range of organizational processes.)
Type of Work: Work is performed differently based on the different type of project: 1. Customized Project Based on Sherlock AIOps 2. New projects development |
| Sampling Factor Values: |
Customized Project Based on Sherlock AIOps (Type of Work): To develop the customized project based on Sherlock AIOps- intelligent operation and maintenance big data analysis system and the specific needs from the customer
New Project Development (Type of Work): To develop the new project from scratch based on the customer needs |
| Subgroups: |
Customized Project Based on Sherlock AIOps: To develop the customized project based on Sherlock AIOps- intelligent operation and maintenance big data analysis system and the specific needs from the customer
34 People, 3 Basic Units
– Customized Project Based on Sherlock AIOps
New Project Development: To develop the new project from scratch based on the customer needs
9 People, 1 Basic Units
– New Project Development |