| Sampling Factors: |
Location (Not Relevant: Not Relevant: All the applications are developed at one location, i.e. Shanghai City only.)
Customer (Not Relevant: Not Relevant: Work is not performed differently based on the customer served by that work.)
Size (Not Relevant: Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size.)
Organizational Structure (Not Relevant: Not Relevant: All software development work is performed in the Development Department using the full range of organizational processes. Hence, the organizational structure does not influence process implementation.)
Type of Work: Relevant: Work is performed differently based on the type of work. Most of the work could be catogrized into: -Customer Project Development -Internal Product Development |
| Sampling Factor Values: |
Customer Project Development (Type of Work): To develop software application based on the specific needs provided by the customer
Internal Product Development (Type of Work): To develop the product based on the accumulated industry experiences, government guideline and users’ needs, and promote the product into the marketing. |
| Subgroups: |
Customer Project Development: To develop software application based on the specific needs provided by the customer
18 People, 3 Basic Units
– Customer Project Development
Internal Product Development: To develop the product based on the accumulated industry experiences, government guideline and users’needs, and promote the product into the marketing.
6 People, 1 Basic Units
– Internal Product Development |