- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: The organizational unit locates at Shanghai. There is no other service locations delivering software implementation services.)
Customer: Customers are from different areas. One is medical service customer. Second one is judicial service customers.
Size (Not Relevant: All projects sizes are between 8 to 15 people. The organization assumes all projects are same size.)
Organizational Structure (Not Relevant: The two departments are managed as one team.)
Type of Work (Not Relevant: All works are software implementation services.)Sampling Factor Values: Medical Customers (Customer): Customers are from medical industry.
Judicial Customers (Customer): Customers are from judicial industry.Subgroups: The Medical Solution: Solutions related to healthcare administration business that are delivered to hospitals, healthcare center, and public health systems.
17 People, 2 Basic Units
– Medical Customers
The Judicial Solution: The solutions covers the business data of the court and the presentation contents of various important indicators, providing accurate and effective data basis for leaders” decision-making, and clearly displaying the achievements of the court work.
37 People, 4 Basic Units
– Judicial Customers