| Sampling Factors: |
Location (Not Relevant: All development is done in Shanghai using the same processes, sharing the OSP repository in Shanghai)
Customer (Not Relevant: There are no process differences for customers)
Size (Not Relevant: Large and smaller projects use the same set of processes)
Organizational Structure (Not Relevant: All groups in the R&D Center use the same processes)
Type of Work: New Development Projects. Other kinds of work done in R&D are managed by other organizations |
| Sampling Factor Values: |
New development (Type of Work): Develops software for new features for all products
Other kinds of development (Type of Work): Development of software other than development of new features |
| Subgroups: |
New Development: Development of new features
78 People, 4 Basic Units
– New development |