| Sampling Factors: |
Location (Not Relevant: Appraisal is focused on one Location – Shanghai)
Customer (Not Relevant: Organization is focused on Banks/Financial Institutions)
Size (Not Relevant: All projects follow matrix structure and are 10 to 15 FTEs)
Organizational Structure (Not Relevant: All projects report to R & D Department Manager)
Type of Work: Products/Applications focused on Banking Applications vs Loyalty Applications |
| Sampling Factor Values: |
Banking Applications (Type of Work): Projects based on banking functions and associated with one or more banking applications
Loyalty Applications (Type of Work): Projects based on loyalty (bonus) applications and not linked to banking functions but more focused on customer connect |
| Subgroups: |
Banking Applications: Projects based on banking functions and associated with one or more banking applications
28 People, 2 Basic Units
– Banking Applications
Loyalty Applications: Projects based on loyalty (bonus) applications and not linked to banking functions but more focused on customer connect
27 People, 2 Basic Units
– Loyalty Applications |