| Sampling Factors: |
Location (Not Relevant: There is only one location. All projects are developed in Shanghai. Location is not a relevent factor.)
Customer: Internal customer and external customer. Processes as PMC, MA, RD, VAL differ. Theoretically , external customer can be categorized as financial customer and non-financial customer, however, except they have different level of security requirements, there is no differnece on process execution soly from the customer type perspective. The differences come from the type of work.
Size (Not Relevant: All projects are small size(less than 10 people), so size is not a relevant factor.)
Organizational Structure (Not Relevant: All projects are developed under Technology Department, so org. structure is not a relevant factor.)
Type of Work: There are two types of work: self-funded project development and contract project development. Processes as REQM,RD and VAL differ. |