| Sampling Factors: |
Location (Not Relevant: All work is performed in the Shanghai location)
Customer (Not Relevant: All work is performed in the same manner regardless of the customer)
Size (Not Relevant: All work is performed in the same manner regardless of the size)
Organizational Structure (Not Relevant: All work is performed under the same organizational structure)
Type of Work: There are two types of work: New Development and Upgrades |
| Sampling Factor Values: |
New Development (Type of Work): New work in support of customer requirements
Upgrades (Type of Work): Upgrades to existing products |
| Subgroups: |
Software Development: Software development
18 People, 2 Basic Units
– New Development
Software Development – Upgrades: Software Development
32 People, 4 Basic Units
– Upgrades |