| Sampling Factors: |
Location (Not Relevant: All the application are developed at their development site in Shanghai city. All projects are using the same standard process with some tailoring.)
Customer (Not Relevant: Work is not performed differently based on the customers. Most of the customers are from rail transit or BRT companies. The work is not performed differently depending on each customer type with some tailoring of standard process.)
Size (Not Relevant: Work is not performed differently based on the size of the basic unit or support function, most of the projects are medium or small size projects.)
Organizational Structure (Not Relevant: Work is not performed differently based on the organizational structure. All the software development activities are under R&D Division and all projects are using the same standard process with some tailoring.)
Type of Work: Based on the type of work, the work is categorized into Development Project and Maintenance Project. |
| Sampling Factor Values: |
Development (Type of Work): To develop the project for new customer based on specific needs from them
Maintenance (Type of Work): To maintain the project based on previous project change or upgrade that increases system features |
| Subgroups: |
G_Dev: To develop the project for new customer based on specific needs from them
13 People, 5 Basic Units
– Development
G_Maint: To maintain the project based on previous project change or upgrade that increases system features
11 People, 2 Basic Units
– Maintenance |