| Sampling Factors: |
Location (Not Relevant: All work is done in Shanghai, using the same processes for all projects)
Customer (Not Relevant: Projects are set up to use the same process for all customers, who are all in the same domain (metro systems).)
Size (Not Relevant: Projects follow the same process for all size projects, using the same tools, based on estimates from customer”s requirements. Because the customers are in the same domain and the projects are similar, size is within a consistent range.)
Organizational Structure (Not Relevant: All work is done in the R&D Center)
Type of Work: All projects customize customer software systems |