| Sampling Factors: |
Location (Not Relevant: All work is performed from the same location)
Customer (Not Relevant: All works are performed in the same manner regardless of customer. All customers wished optimization are managed with the standard process)
Size (Not Relevant: Development work is performed in the same manner regardless the size)
Organizational Structure (Not Relevant: Development work is performed in the same manner regardless the organizational structure)
Type of Work: Customized Projects with a defined external customer versus product without external customers. The lack of external customer for product development induces some processes tailoring for product development. Hypothesis testing of process performance parameters indicates therefore that there is no significant difference in PPM’s due to the type of work |
| Sampling Factor Values: |
New Development (Type of Work): New development projects
Customized Development (Type of Work): Based on products and tailored for different clients |
| Subgroups: |
ND_SG: subgroup for New Development Projects
38 People, 5 Basic Units
– New Development
CD_SG: subgroup for Customized development Projects
55 People, 7 Basic Units
– Customized Development |