| Sampling Factors: |
Location (Not Relevant: One location only in Shanghai for this organization which has no affect on process execution.)
Customer (Not Relevant: The process has no big variance in terms of customers. They work for Finance industry only.)
Size (Not Relevant: Project scale (number of people) is less than 20 people which has no affect on the process.)
Organizational Structure (Not Relevant: The Project Management mainly focuses on the project management and monitoring function. The R & D Department mainly focuses software requirements management, designing, programming activities for their clients. The Delivery Department focuses on QA, CM, Testing activities and project delivery activities for their clients. So the organizational Structure has no affect on the process.)
Type of Work: The process is performed differently depending on type of work: New Development Projects V.s. Upgrade Development Projects. |
| Sampling Factor Values: |
New Development Projects (Type of Work): All New Development Projects developed for their Finance Industry clients.
Upgrade Development Projects (Type of Work): All Upgrade Development Projects developed for their Finance Industry clients. |
| Subgroups: |
SG1: All New Development Projects developed for their Finance Industry clients.
30 People, 2 Basic Units
– New Development Projects
SG2: All Upgrade Development Projects developed for their Finance Industry clients.
120 People, 8 Basic Units
– Upgrade Development Projects |