Shanghai Shineenergy Information Technology Development Co., Ltd.-2020-CMMI4

cmmirz

6年 ago

Sampling Summary： （抽样汇总）

Sampling Factors:

Location (Not Relevant: All work is done in Shanghai.)

Customer (Not Relevant: State Grid is customer; the same set of processes are used in all contracts with the customer.)

Size (Not Relevant: Processes for service delivery and integration do not vary according to size.)

Organizational Structure (Not Relevant: Departments work together on service delivery and integration work as described in the organization’s processes)

Type of Work: Operation & maintenance: support customers’ operation and maintenance of systems and applications developed for the customers.
System Integration: Integrate and deliver service solutions using existing platforms and applications based on customers’ service needs.
Processes are different for these kinds of services.

Sampling Factor Values:

Operations and maintenance (Type of Work): Provide support for customers’ use and maintenance of released products.

System integration services (Type of Work): Provide solutions by integrating systems and applications.

Subgroups:

Operations and maintenance project: Support customers needs for operating and maintaining released applications.
231 People, 1 Basic Units
– Operations and maintenance

System integration services: Integrate systems and applications to provide solutions to customers
12 People, 2 Basic Units
– System integration services