| Sampling Factors: |
Location (Not Relevant: Only one Development location in Shanghai)
Customer (Not Relevant: Same processes used)
Size (Not Relevant: Same processes used)
Organizational Structure (Not Relevant: Same processes used)
Type of Work: Two types of project: New Development and Product-based Development |
| Sampling Factor Values: |
New Development (Type of Work): Application system development from scratch
Product-based Development (Type of Work): Application system development based on company-developed product frameworks |
| Subgroups: |
Subgroup A: New application system development projects
10 People, 2 Basic Units
– New Development
Subgroup B: Product-based application system development projects
37 People, 8 Basic Units
– Product-based Development |