| Sampling Factors: |
Location (Not Relevant: Software development is performed in the same location, engineer outsourcing must be onsite customer. But outsourcing is out of appraisal.)
Customer (Not Relevant: Work is not performed differently upon customers.)
Size (Not Relevant: Work is not performed differently upon size of projects and support functions.)
Organizational Structure (Not Relevant: BU is working on projects by teaming professionals (e.g. PM, engineer, Testing) and support functions (e.g. CM, QA).)
Type of Work: BU is working on 1) software development, 2) engineer outsourcing services. |