| Sampling Factors: |
Location (Not Relevant: Location has been considered Not Relevant because all the software development and maintenance activities are performed in Shanghai)
Customer (Not Relevant: Customer has been considered Not Relevant because software development and maintenance activities are performed for the sae type of customers, that is data intelligent services customers)
Size (Not Relevant: Size has been considered Not Relevant because Projects are all classified as Medium using the following Size: time<3 months,=”” small;=”” 3months=””>< 6months,=”” medium;=”” time=””> 6 Large)
Organizational Structure (Not Relevant: Organizational Structure has been considered Not Relevant because all the work is performed in the OU)
Type of Work: Type of Work has been considered relevant because activities performed differ in the case of development of new products and maintenance of previous projects |
| Sampling Factor Values: |
New product development (Type of Work): Products developed from a brand new concept
Maintenance (Type of Work): Products developed based on existing platforms |
| Subgroups: |
G1: New product development projects
12 People, 2 Basic Units
– New product development
G2: Products developed based on existing platforms
11 People, 2 Basic Units
– Maintenance |