| Sampling Factors: |
Location (Not Relevant: All work is conducted in the company offices in Qingdao)
Customer: There are two primary customers Government and School with slight differences in the scope of company process application
Size (Not Relevant: All projects are classified as small using Large: people more than 15, time more than 9 months; Medium: people 8-15,time 6-9months; Small: people less than 8,time less than 6)
Organizational Structure (Not Relevant: All development work is conducted in the Technology R&D Center using the organisations standard process)
Type of Work (Not Relevant: All wor is new developments using the full range of organisation processes) |
| Sampling Factor Values: |
School (Customer): Developing products to support schools
Government (Customer): Developing products for a government client |
| Subgroups: |
Group A: Products to support schools
3 People, 1 Basic Units
– School
Group B: Products for government clients
4 People, 2 Basic Units
– Government |