| Sampling Factors: |
Location (Not Relevant: Very Small OU, Only one location. There is no process distinctions made based on location since only one location.)
Customer (Not Relevant: There is no process distinctions made based on customers)
Size: The projects are categorized as big (>=30 staff month) and small (<30 staff=””>
Organizational Structure (Not Relevant: There is only 23 staff in the OU, the organizational structure is very simple, one division head manages two teams, no process distinction based on the organisation structure.)
Type of Work (Not Relevant: All applications developed in the OU are MIS (Management information system) currently, no process distinctions based on the type of work.) |