| Sampling Factors: |
Location (Not Relevant: The OU is in the same geographical location as that of the appraised organization. All the software development activities are carried out from this single location, without any influence of the same on internal processes. Thus, location is not a potential differentiator)
Customer (Not Relevant: This OU caters to various customers, however the variation from these different customers is only restricted to the difference in requirements content and there is no trigger or rationale for any process change. The organization”s set of standard processes and all associated templates are used for each customer in a similar manner. Thus, customer type is not a potential differentiator.)
Size (Not Relevant: Most of the projects are of similar sized team members. There is some difference in the effort values across projects, but this in itself does not cause any significant changes to the basic internal processes of the OU. Thus, project size is not a potential differentiator)
Organizational Structure (Not Relevant: OU consists of a single management structure overlooking the software development activities and all functions under this OU adopt the same set of QMS. There is thus no impact or influence on the organization”s standard processes. Hence, organizational structure is not a potential differentiator)
Type of Work (Not Relevant: Type of work throughout the OU is end-to-end software application development. Although there are significant differences in use of standard processes due to domain (explained below), the basic work type remains as software development.)
Domain: Projects in this OU cater to two domains: Hospitality and Inventory Management. This impacts nature and complexity of requirements and has implications on planning, coding and testing. Thus this impacts REQM, PP, PMC, RD, TS, PI, VER and VAL. |