| Sampling Factors: |
Location (Not Relevant: The work is done in Shenzhen offices and facilities only)
Customer (Not Relevant: The way the OU performed their projects is not dependent to customers.)
Size (Not Relevant: The OU do not distinguish a different process based on the size.)
Organizational Structure (Not Relevant: All projects are part of R&D Department. (no other area))
Type of Work: The OU distinguish two types of work: Creating a new solution or upgrading a software product. |
| Sampling Factor Values: |
NC (Type of Work): Creation of a New Product
Upg (Type of Work): Ugrading software product |
| Subgroups: |
NC: Creating a new software product
10 People, 2 Basic Units
– NC
UPG: Software product upgrades
18 People, 3 Basic Units
– Upg |