| Sampling Factors: |
Location (Not Relevant: All the work is performed in a single geographical location (Shenyang))
Customer: Customers from Medical Care, Customs and Public Security
Size: Small project and big project
Organizational Structure: Software Development Dept. and System Integration Dept.
Type of Work: Software Development and Maintenance, System Integration |
| Sampling Factor Values: |
CMC (Customer): Customers from Medical Care
CC (Customer): Customers from Customs
CPS (Customer): Customers from Public Security
SP (Size): Small projects: less than and equal to 10 persons
BP (Size): Big projects: more than 10 persons
SDD (Organizational Structure): Software Development Dept.
SID (Organizational Structure): System Integration Dept.
SDM (Type of Work): Software development and maintenance
SI (Type of Work): System Integration |
| Subgroups: |
SG1: Providing software development and maintenance for medical care customers
27 People, 3 Basic Units
– CMC
– BP
– SDD
– SDM
SG2: Providing software development and maintenance for customs customers
33 People, 2 Basic Units
– SDM
– SDD
– BP
– CC
SG3: Providing system integration for public security custoemrs
6 People, 3 Basic Units
– CPS
– SP
– SID
– SI |