| Sampling Factors: |
Location (Not Relevant: Scope of appraisal is just one location)
Customer (Not Relevant: Customer follows the same process)
Size (Not Relevant: Same process is used for all project size)
Organizational Structure (Not Relevant: Same reporting line using the same process)
Type of Work: Two types of projects, maintenance and projects |
| Sampling Factor Values: |
Software Development (Type of Work): New Product Development
Maintenance Project (Type of Work): Maintenance Projects |
| Subgroups: |
Development: Development Projects
24 People, 2 Basic Units
– Software Development
Maintenance: Maintenance Projects
31 People, 3 Basic Units
– Maintenance Project |