| Sampling Factors: |
Location (Not Relevant: ll projects are developed in same office in Shenzhen, Guangdong)
Customer (Not Relevant: The customer does not have a significant influence on how processes are implemented or performed within the organizational unit. All customers demand same kind of solutions to the organization)
Size (Not Relevant: Organization use similar size in all the projects)
Organizational Structure (Not Relevant: For developing the projects are using the same organizational structure: Development Department at Shenzhen headquarters)
Type of Work: It depends on the result of the work: new products or upgrade of current products |
| Sampling Factor Values: |
Developing (Type of Work): Develop a new software product based on market requirement
Upgrading (Type of Work): Make a new version of existing software products |
| Subgroups: |
SG1 New Products: The result of these projects are new products developed from market and/or customer requirements
20 People, 2 Basic Units
– Developing
SG2 Upgrade Products: They are evolutive maintenance projects of existing products for generating new versions of these
9 People, 1 Basic Units
– Upgrading |