| Sampling Factors: |
Location (Not Relevant: Single location Shenzhen)
Customer (Not Relevant: Bank is the main customers)
Size (Not Relevant: Projects are about the same size)
Organizational Structure (Not Relevant: l projects follow the same Quality Management System. There are no department specific processes or guidelines)
Type of Work: Two types of work, Contract-based Development and Internal Product Development. |
| Sampling Factor Values: |
Contract-based Development (Type of Work): The product is designed and developed for specific customer.
Internal Product Development (Type of Work): The product is not designed and developed for specific customer. It is targeted to the market needs. |
| Subgroups: |
1: Contract-based Development
5 People, 1 Basic Units
– Contract-based Development
2: Internal Product Development
8 People, 2 Basic Units
– Internal Product Development |