| Sampling Factors: |
Location (Not Relevant: All projects are developed in same office in Shenzhen city, China)
Customer (Not Relevant: The customer does not have a significant influence on how processes are implemented or performed within the organizational unit. The customer is the Government.)
Size (Not Relevant: All projects have similar size)
Organizational Structure (Not Relevant: For developing the projects, they are using the same organizational structure in Shenzhen headquarter office)
Type of Work: The organization has using different processes depending on if the projects are maintaining existing products or creating new ones |
| Sampling Factor Values: |
New product (Type of Work): The result of the software development project is a new product
Maintenance (Type of Work): The project has as result a new version of an existing product |
| Subgroups: |
S1 New products: They are development projects for creating a new product for external or internal customers
47 People, 4 Basic Units
– New product
S2 Maintaining: These are projects for maintaining existing products and create new versions
9 People, 1 Basic Units
– Maintenance |