| Sampling Factors: |
Location (Not Relevant: All projects are working in the same location (and building) in Shenzhen, China)
Customer (Not Relevant: The company develops software using the same process for all of it”s customers.)
Size (Not Relevant: All projects are not significantly different in size)
Organizational Structure (Not Relevant: All projects are working under the same organization and management structure within the R&D department)
Type of Work: New product development uses a different process to Maintenance work. |
| Sampling Factor Values: |
New Product Development (Type of Work): Develop a new system base on market requirement
Maintenance (Type of Work): Changes or addition of new feature to an existing system |
| Subgroups: |
New Product Development: Develop a new system base on market requirement
34 People, 2 Basic Units
– New Product Development
Maintenance: Changes or addition of new feature to an existing system
16 People, 1 Basic Units
– Maintenance |