| Sampling Factors: |
Location (Not Relevant: Only one location – Shenzhen.)
Customer (Not Relevant: All customers are same category. The OU perform same types of work using same process set for all customers.)
Size (Not Relevant: Project size does not significantly influence process implementation in the OU and is not considered a management factor.)
Organizational Structure (Not Relevant: Technical center is mainly responsible for project management, software development, and quality assurance. Quality department is responsible for software test.)
Type of Work: New Development Project Upgrade Development Project |
| Sampling Factor Values: |
New Development Project (Type of Work): New Development Project
Upgrade Development Project (Type of Work): Upgrade Development Project |
| Subgroups: |
SG1: New Development Project
9 People, 2 Basic Units
– New Development Project
SG2: Upgrade Development Project
11 People, 4 Basic Units
– Upgrade Development Project |