| Sampling Factors: |
Location (Not Relevant: All software products are developed in Shenzhen R&D Center.)
Customer (Not Relevant: Customers are banks which are indifferent.)
Size (Not Relevant: All projects are middle size, around 8-12 people.)
Organizational Structure (Not Relevant: All projects are under same organizational structure.)
Type of Work: The in-house developments include core banking business solution development and the banking business supporting solutions. The core system is banking core business related, supporting the banking core business, which needs intensive banking business knowledge. The supporting system is more management related, supporting the banking management function. The nature of the two developments require different management emphasis. |