| Sampling Factors: |
Location (Not Relevant: even though the OU operates from two locations, same set of processes were used for all projects.)
Customer (Not Relevant: All projects are for external customers.)
Size (Not Relevant: All projects are approximately of similar size. No difference in process due to size.)
Organizational Structure: Two different Business Units.
Type of Work (Not Relevant: All projects are of same type.) |
| Sampling Factor Values: |
Brokerage business (Organizational Structure): Software development projects executed in the Brockerage business BU
Institutional business (Organizational Structure): Software development projects executed in the Institutional business BU |
| Subgroups: |
G1: Brockerage business projects
23 People, 3 Basic Units
– Brokerage business
G2: Institutional business projects
19 People, 2 Basic Units
– Institutional business |