| Sampling Factors: |
Location (Not Relevant: Not Relevant: OU placed in Shenzhen, China.)
Customer (Not Relevant: Not Relevant. The OU is developing and implementing urban public safety management and urban emergency rescue system in public institutions.)
Size (Not Relevant: Not Relevant: The OU do not distinguish a different process based on the size.)
Organizational Structure (Not Relevant: Not Relevant: All projects are part of R&D center.)
Type of Work: R&D Center is composed of two types of projects, one is New Development projects and the other is Modify software projects. |
| Sampling Factor Values: |
ND (Type of Work): New software development projects
Mod (Type of Work): Modify software projects |
| Subgroups: |
New: New software development
9 People, 2 Basic Units
– ND
Modify: Modify software
8 People, 2 Basic Units
– Mod |