| Sampling Factors: |
Location (Not Relevant: All work is performed at the same location, so this is not relevant sampling factor.)
Customer (Not Relevant: All work is performed for and delivered to the same customer, so customer is not a relevant sampling factor.)
Size (Not Relevant: All projects are roughly the same size, so size is not a relevant sampling factor.)
Organizational Structure: There is four types of organizational groups for IT Management Team such as SR & Order, Product & Sourcing, Distribution & Delivery, Analysis & Accounting, so org structure is a relevant sampling factor.
Type of Work (Not Relevant: The work performed is software sustainment, so type of work is not a relevant sampling factor.) |
| Sampling Factor Values: |
SR & Order Part (Organizational Structure): SR & Order Part has the main role for maintaining ECHO System about Product order, exchange, refund, approval, marketing
Product & Sourcing Part (Organizational Structure): Product & Sourcing Part has main role for maintaining subsystems of SalesOne System about Product, promotion, DM and ELS System Distribution & Delivery Part.
Distribution & Delivery Part (Organizational Structure): Distribution & Delivery Part has main role for maintaining subsystems of SalesOne System about distribution, delivery, delivery center and Withnet System.
Analysis & Accounting Part (Organizational Structure): Analysis & Accounting Part has the main role for maintaining SAP System about Accounting and DW, BO System about Analysis. |
| Subgroups: |
SR & Order Part: This Part has the main role for maintaining ECHO System about Product order, exchange, refund, approval, marketing
8 People, 1 Basic Units
– SR & Order Part
Product & Sourcing Part: This Part has main role for maintaining subsystem about Product, promotion, DM of SalesOne System and ELS System
8 People, 1 Basic Units
– Product & Sourcing Part
Distribution & Delivery Part: This Part has main role for maintaining subsystem about distribution, delivery, delivery center of SalesOne System and Withnet System
12 People, 1 Basic Units
– Distribution & Delivery Part
Analysis & Accounting Part: This Part has the main role for maintaining SAP System for Accounting and DW, BO System for Analysis.
8 People, 1 Basic Units
– Analysis & Accounting Part |