| Sampling Factors: |
Location (Not Relevant: There is only one development centre at single location)
Customer: There are two types of customers -commercial and internal
Size (Not Relevant: all projects are of similar size)
Organizational Structure (Not Relevant: There is common organizational structure)
Type of Work: There are two type of works – development and maintenance |
| Sampling Factor Values: |
Internal (Customer): Software development for internal usage
Commercial (Customer): Software development for commercial customers
Development (Type of Work): Software projects involving new development
Maintenance (Type of Work): Software projects invloving maintenance including bug fixing and enhancements |
| Subgroups: |
SG1: Software application development for internal usage
5 People, 1 Basic Units
– Internal
– Development
SG2: Software maintenance projects for commercial customers
6 People, 1 Basic Units
– Commercial
– Maintenance
SG3: Software development projects for commercial customers
14 People, 3 Basic Units
– Commercial
– Development |