| Sampling Factors: |
Location (Not Relevant: All projects and support functions are located in Beijing.))
Customer (Not Relevant: All customers of OU are telecommunication industry companies.)
Size (Not Relevant: All of projects are small projects, size is not a relevant factor.)
Organizational Structure (Not Relevant: R&D department controls all projects.)
Type of Work: There are two type of software development. New development and upgrade. |
| Sampling Factor Values: |
New Development (Type of Work): New information system development.
Upgrade (Type of Work): Upgrading existing information system. |
| Subgroups: |
A: New information system development.
67 People, 5 Basic Units
– New Development
B: Upgrade of existing information system.
32 People, 3 Basic Units
– Upgrade |