| Sampling Factors: |
Location (Not Relevant: Basic unit location has no effect in the way the activities are performed as they are performed in one single location)
Customer (Not Relevant: Although there are different needs according to the customers, internally the customer requests are managed in the same way, so we can consider this factor has no influence in the way the activities are performed.)
Size: Small staff <15; large=””>15
Organizational Structure (Not Relevant: Each business sector managed in the same way when performing the performed for developing the sw applications)
Type of Work (Not Relevant: Currently organization use traditional development process)
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