| Sampling Factors: |
Location (Not Relevant: All projects are developed in the same location Chengdu city, so the location doesn”t impact on the work performed in the organizational unit.)
Customer (Not Relevant: The types of customer don”t impact on the work they performed in the organizational unit.)
Size (Not Relevant: All projects” size is similar that less than 10 people, which doesn”t lead to the work performed in differences.)
Organizational Structure (Not Relevant: There is only one department is responsible for software development, Design department.)
Type of Work: There are only 2 types of work existed in the organizational unit that are their own software maintenance and new software solution development regarding to customer”s requirements. The work performed in requirements collection process and validation process is different. |
| Sampling Factor Values: |
Software Maintenance (Type of Work): Maintain their own software including developing new features and upgrading hotfix.
Software Development (Type of Work): Develop new software solutions regarding to customers” requirements. |
| Subgroups: |
Software Maintenance: Maintain their own software.
6 People, 1 Basic Units
– Software Maintenance
Software Development: Develop new software solutions regarding to customers” requirements.
14 People, 2 Basic Units
– Software Development |