| Sampling Factors: |
Location (Not Relevant: single location Chengdu)
Customer (Not Relevant: commercial)
Size (Not Relevant: Projects size are not affect the process)
Organizational Structure (Not Relevant: Departments have shared roles in the projects)
Type of Work: New application development, Enhancement development |
| Sampling Factor Values: |
New (Type of Work): New application development
Enhancement (Type of Work): Enhancement development |
| Subgroups: |
SG1: for development of external projects for customers
57 People, 5 Basic Units
– New
SG2: for the design and development of products as internal projects
86 People, 17 Basic Units
– Enhancement |