| Sampling Factors: |
Location (Not Relevant: The work is performed in only one site (SICPA BR Santa Cruz).)
Customer (Not Relevant: The work is executed following the same processes for all the customers.)
Size (Not Relevant: The size of the projects has no impact on the way of working.)
Organizational Structure (Not Relevant: The appraisal scope considered only one organizational structure (GOVERNMENT SECURITY SOLUTIONS – SOFTWARE AND SERVICE ENGINEERING).)
Type of Work: There are two different types of work: New development and Evolution. |
| Sampling Factor Values: |
STD (Type of Work): For New development projects, work is performed according to the standard development process.
ADP (Type of Work): For Evolution projects, work is performed according to adaptations of the standard development process. |
| Subgroups: |
New development projects: Projects executed to develop new products.
16 People, 3 Basic Units
– STD
Evolution projects: Projects executed to evolve existent products.
41 People, 7 Basic Units
– ADP |