| Sampling Factors: |
Location (Not Relevant: All basic units in both sites using the same process. Ourinhos site is an extension for people in work managed in Curitiba.)
Customer: There are 3 customers currently in the OU.
Size (Not Relevant: There is no difference in process by size.)
Organizational Structure (Not Relevant: All basic units under Software Factory.)
Type of Work (Not Relevant: Process is the same for all demands.) |
| Sampling Factor Values: |
Celepar (Customer): Software development activities for the Information Technology and Communication government area for Paraná State.
RFB (Customer): Software development activities for RFB (Brazil”s Federal Revenue government area).
Fiep (Customer): Software development activities for Federation of Industries of Paraná. |
| Subgroups: |
SG1: Celepar
68 People, 1 Basic Units
– Celepar
SG2: RFB
4 People, 1 Basic Units
– RFB
SG03: Fiep
3 People, 1 Basic Units
– Fiep |