| Sampling Factors: |
Location (Not Relevant: All of the project teams are located in Xiamen. They develop the similar software and follow the same organizational processes, so the location has no impact on the process implementation.)
Customer: There are two types of customer. One is customized software development and the other is product development. The requirement and acceptance processes are different.
Size (Not Relevant: All of the projects are the similar size, so the project size has no impact on processes implementation.)
Organizational Structure (Not Relevant: There are five development divisions in the OU. The core activities of a project are performed in these divisions. The support activities are performed in the OS center. For different projects, they follow the same processes. So the org structure has no impact on the processes.)
Type of Work (Not Relevant: They are all application software development; the same process is followed.) |
| Sampling Factor Values: |
Contract Project (Customer): To customize a system for a unique customer.
Product R&D Project (Customer): To develop a product for many customers. |
| Subgroups: |
Contract Project: To customize a system for a unique customer.
64 People, 5 Basic Units
– Contract Project
Product R&D Project: To develop a product for many customers.
75 People, 4 Basic Units
– Product R&D Project |