| Sampling Factors: |
Location (Not Relevant: all work done at same site)
Customer: projects have external (bank) or internal customers
Size (Not Relevant: the projects have similar software and staff size)
Organizational Structure (Not Relevant: all projects have similar structure)
Type of Work (Not Relevant: all projects are new development or major enhancements) |
| Sampling Factor Values: |
External (Customer): Bank customer
Internal (Customer): Enterprise software |
| Subgroups: |
Standard Development for Banks: Software for external customers
18 People, 2 Basic Units
– External
Standard Development for Enterprise: internal software
9 People, 1 Basic Units
– Internal |