| Sampling Factors: |
Location (Not Relevant: All projects located in Santiago)
Customer (Not Relevant: Work is performed same way no matter the customer)
Size (Not Relevant: There are no process adaptations based on project size)
Organizational Structure (Not Relevant: Same org structure serving all projects)
Type of Work: Projects are divided into Maintenance and Development, and processes are tailored following this way |
| Sampling Factor Values: |
Maintenance (Type of Work): Maintenance Projects
Development (Type of Work): Development Projects
Projects (Type of Work): Projects involving development and PMO Services |
| Subgroups: |
S1: Development Projects
8 People, 2 Basic Units
– Development
S3: Projects
10 People, 2 Basic Units
– Projects
S2: Maintenance Projects
24 People, 6 Basic Units
– Maintenance |