| Sampling Factors: |
Location (Not Relevant: Development activities are conducted at one location.)
Customer (Not Relevant: Customers are similar types & does not affect process performance.)
Size (Not Relevant: All projects are of similar size & do not affect process performance.)
Organizational Structure (Not Relevant: Organization structure is same for all projects.)
Type of Work: There are two types of projects in organization unit which may affect the process performance. |
| Sampling Factor Values: |
New Development (Type of Work): New Software development to help other industries and companies in managing their businesses.
Maintenance (Type of Work): Projects to manage and maintain the already developed and existing software. |
| Subgroups: |
G1: Projects for new product development
22 People, 2 Basic Units
– New Development
G2: Projects under maintenance & enhancement
10 People, 1 Basic Units
– Maintenance |