| Sampling Factors: |
Location (Not Relevant: No effect. Projects and support groups at same location in Chengdu)
Customer (Not Relevant: The products are developed as generic items. Currently no customer differentiation occurs.)
Size (Not Relevant: All small sized projects and no process differentiation occurs on the basis of size)
Organizational Structure (Not Relevant: All projects are conducted within the one department (Development Department). There is no impact from organisational structure on project differentiation)
Type of Work: The technologies used for mobile data and system monitoring are different and process differentiation occurs |
| Sampling Factor Values: |
Mobile Data (Type of Work): Applications for mobile data on smartphones
System Monitoring (Type of Work): System monitoring of elevators |
| Subgroups: |
Mobile Data: Mobile data for smartphones
8 People, 2 Basic Units
– Mobile Data
System Monitoring: System monitoring of elevators
4 People, 1 Basic Units
– System Monitoring |