| Sampling Factors: |
Location (Not Relevant: The OU is operating from only one location)
Customer (Not Relevant: The process followed is same across customers)
Size (Not Relevant: The process followed is not impacted by size. All projects are of small / medium in nature)
Organizational Structure (Not Relevant: The organization unit is very small and having a flat structure. All projects report to President / CEO)
Type of Work: There are 2 types of work – (1) Development & (2) Service |
| Sampling Factor Values: |
DEV (Type of Work): Projects are of development in nature and follow CMMI DEV practices for process improvements
SVC (Type of Work): Projects are of Service in nature and follow CMMI SVC practices for process improvements |
| Subgroups: |
DEV: Development projects at Soft Tech Consulting, Inc.
9 People, 3 Basic Units
– DEV
SVC: Service projects at Soft Tech Consulting, Inc.
26 People, 4 Basic Units
– SVC |