| Sampling Factors: |
Location (Not Relevant: Is not relevant as Projects are at various locations but managed from Windsor Mill, MD office. No differences in processes implementation were noted based on location.)
Customer (Not Relevant: There is no influence by customer to define customer specific process and Processes which are implemented is essentially same for all the customers, so customer is not a relevant sampling factor.)
Size (Not Relevant: The business activities and processes in the OU are not differentiated by project team size.)
Organizational Structure (Not Relevant: Organizational structure is not relevant as all projects follow the same organizational processes and report to the same senior management)
Type of Work: DevSecOps development projects and IT Help Desk & Cloud/Network environment services projects |
| Sampling Factor Values: |
DevSecOps Development and Maintenance Projects (Type of Work): DevSecOps Development and Maintenance Projects based on customer requirements.
IT Help Desk & Cloud/Network Support Service Projects (Type of Work): IT Help Desk & Cloud/Network support service projects based on customer requirements |
| Subgroups: |
SG 1: DevSecOps Development & Support and Maintenance Projects
105 People, 2 Basic Units
– DevSecOps Development and Maintenance Projects
SG 2: IT Help Desk & Cloud/Network Support Service Projects
12 People, 1 Basic Units
– IT Help Desk & Cloud/Network Support Service Projects |