| Sampling Factors: |
Location (Not Relevant: Only one site)
Customer (Not Relevant: No relevant differences in processes per Client, depends on work type)
Size: Big, Small
Organizational Structure (Not Relevant: Only one development area)
Type of Work: Development, Maintenance |
| Sampling Factor Values: |
Big (Size): A project is considered to be BIG when total hours are more than 600 hs.
Small (Size): A project is considered to be SMALL while total hours are less than 600 hs.
Development (Type of Work): Development
Maintenance (Type of Work): Maintenance |
| Subgroups: |
BIG_DEV: Big Developments
14 People, 12 Basic Units
– Big
– Development
SMALL_DEV: Small Developments
8 People, 11 Basic Units
– Development
– Small
BIG_MAINT: Big Maintenance
28 People, 37 Basic Units
– Big
– Maintenance
SMALL_MAINT: Small Maintenance
10 People, 18 Basic Units
– Maintenance
– Small |