| Sampling Factors: |
Location: Projects are performed from Pune and Chennai
Customer: Projects are in the Cards and Payment as well as in Other IT Domains
Size (Not Relevant: Size of work does not affect the way the work is performed)
Organizational Structure (Not Relevant: Organisation structure is aligned to work delivery from each location as well as customer accounts – these will overlap the Location and Customer Factors)
Type of Work: Project activities align to CMMI-DEV and CMMI-SVC Models |
| Sampling Factor Values: |
Chennai (Location): Projects and teams based in the Chennai Delivery Centre of OPUS
Pune (Location): Projects and teams based in the Pune Delivery Centre of OPUS
Cards and Payment Domain (Customer): Projects performed for OPUS customers in the Cards and Payment Domain
Other IT Domain (Customer): Projects performed in other IT Domain(s) for OPUS customers
DEV Model (Type of Work): Projects whose work aligns to the CMMI-DEV
SVC Model (Type of Work): Projects whose work aligns to the CMMI-SVC |
| Subgroups: |
DEV-Cards and Payment-Pune: Projects in Cards and Payment Domain delivered from the Pune Delivery Centre and aligned to the CMMI-DEV Model
9 People, 3 Basic Units
– Pune
– Cards and Payment Domain
– DEV Model
DEV-Other IT-Pune: Projects in Other IT Domain delivered from the Pune Delivery Centre and aligned to the CMMI-DEV Model
19 People, 2 Basic Units
– DEV Model
– Other IT Domain
– Pune
SVC-Cards and Payment-Chennai: Projects in Cards and Payment Domain delivered from the Chennai Delivery Centre and aligned to the CMMI-SVC Model
3 People, 1 Basic Units
– Chennai
– Cards and Payment Domain
– SVC Model
SVC-Other IT-Chennai: Projects in Other IT Domain delivered from the Chennai Delivery Centre and aligned to the CMMI-SVC Model
3 People, 1 Basic Units
– SVC Model
– Other IT Domain
– Chennai
SVC-Cards and Payment-Pune: Projects in Cards and Payment Domain delivered from the Pune Delivery Centre and aligned to the CMMI-SVC Model
12 People, 3 Basic Units
– Pune
– Cards and Payment Domain
– SVC Model |