| Sampling Factors: |
Location (Not Relevant: Not Relevant: The OU work is performed in Medellin; the work is performed in the exactly same way.)
Customer: Relevant: The work is performed with some differences based on the customer methodology, however internally it is done in the same way.
Size (Not Relevant: Not Relevant: All the requests are treated in the same way, decomposing then in requirements to be developed, enhanced or maintained.)
Organizational Structure (Not Relevant: Not Relevant: The work is performed based on the same set of applicable processes.)
Type of Work (Not Relevant: Not Relevant: The work is performed based on the same set of applicable processes.) |
| Sampling Factor Values: |
Customer Methodology (Customer): The solved requests are done using the customer methodology (part of it)
Own Methodology (Customer): The work id performed using 100% of the Flag Software Development Methodology |
| Subgroups: |
CM: Work done using part of the customer methodology
14 People, 1 Basic Units
– Customer Methodology
OM: Work done using Flag Software Development Methodology
28 People, 2 Basic Units
– Own Methodology |